Help & Policies
Everything you need to know about ordering, delivery, returns and your rights.
Customer service
Contact usSend us a message about an order or product.FAQQuick answers to common questions.Customer Support PolicySupport channels, hours and what to expect.Complaints HandlingHow to raise a complaint and how we resolve it.
Shipping & returns
Shipping & DeliveryWhere we ship from, costs, times and tracking.Returns & RefundsYour 14-day right to cancel and how to return.Cancellation PolicyCancel before dispatch, or after delivery.Refund ProcessingWhen and how refunds are paid.
Legal & payments
Terms & ConditionsThe terms that apply to your order.Payment PolicyPayment methods, currency and security.Privacy PolicyHow we use and protect your personal data.Cookie PolicyThe cookies we use and why.
Company information
NUAGE is a trading name of ALTUN CLOUD LLC, a Kentucky (USA) limited liability company. Registered office: 8109 Alexandria Pike, Ste 3, Alexandria, Kentucky 41001, United States. Kentucky Entity ID: 1475464.
NUAGE is a trading name of ALTUN CLOUD LLC, a Kentucky (USA) limited liability company. Registered office: 8109 Alexandria Pike, Ste 3, Alexandria, Kentucky 41001, United States. Kentucky Entity ID: 1475464.